Established by Shabana Karim, House of Enspa is a UAE beauty group built on a simple belief: beauty is quintessential, not performed. Formed in 2013, the group is home to TNS and Marquee — 20 locations across the UAE — and Espai, our B2B distribution, training and franchising arm for upmarket retail beauty products. Headquartered on Sheikh Zayed Road, with a dedicated warehouse in Dubai Investments Park and an in-house simulator training centre on-site, our team of 300+ is dedicated to a flawless, consistent, and holistic experience — for guests and partners alike.
OUR VISION
House of Enspa exists to leave everyone we touch better than we found them — guests more beautiful and more confident, partners better served, our people better supported. We hold every decision, at every level, to three standards:
Every guest experience, every supplier relationship, and every staff interaction is measured against the same bar: did we make good on what we said we'd do.
We invest deliberately in training, technique, and innovation so that House of Enspa — not the market — defines what excellent grooming looks like in this region.
To our staff, our suppliers, and our stakeholders, we operate professionally, ethically, and transparently — because unrivalled opportunity only means something if it's earned honestly.
Established in 2002, The Nail Spa was the region's first spa solely for hands & feet, & has now expanded to offer an extensive range of complementary spa & grooming treatments.
Marquee is a premium chain of hair salons that consistently delivers red carpet ready, runway-worthy hair styling in a vibrant and truly inspirational salon setting, first officially launched back in 2013.
Espai is the group's dedicated marketing, distribution, training, and franchising arm for premium, upmarket retail beauty products across the region, originally founded in 2009.
Across every entity in the group, our people are held to one operating standard: say it straight, fix it fast, help before you're asked. It governs how we serve guests, and how we conduct ourselves with partners and suppliers.
See what it's like to work with us →Every service, hire, and investment decision is measured against one standard: does it earn the customer's confidence and loyalty. That discipline applies whether the customer is a guest at TNS, a client of Marquee, or a B2B partner of Espai.
Our model is relationship-first — consultations, proactive account and beauty management, and loyalty structures — designed to compound trust over years, across both B2C and B2B relationships.
Our people are our primary asset. We invest accordingly — in training, in retention, in how we treat one another — because that investment is what our customers and partners ultimately experience.
The standards we set require staying ahead: current knowledge, sharpened skills, ongoing training. We prioritise this deliberately, not opportunistically.
Quality, accountability, and transparency are non-negotiable — in how we operate, report, and partner. This is the standard we intend to set for the grooming industry regionally.
An in-house built app, personalized to each guest, backed by WhatsApp concierge — and a simulator training centre covering both service and product training, so every therapist, stylist, and specialist is trained to our standard before they ever meet a guest or partner. Technology and craft, working together.
A core attribute which exudes from within through an attitude, a feeling, a state of mind. This natural beauty is brought to life by the light touch and carefully honed skills of our therapists and stylists.
Our reason for being is to empower people by enhancing this quintessential beauty, and this ideology is at the centre of everything we do.
Every therapist, stylist, and product specialist trains in our own simulator training centre at head office before working with a guest or partner — technique, consultation, and product knowledge practiced and refined in a real setting, not learned on the job.
Our in-house built app is personalized to every guest, with WhatsApp concierge on hand for anything a booking screen can’t handle. It’s technology in service of the relationship — not instead of it.
Favourite Beauty Salon in Dubai, and Favourite Independent Spa in Abu Dhabi. Four years running, both titles.
Beauty Salon of the Year (2018, 2019)
Favourite Hair Salon (Marquee) and Favourite Nail Bar (TNS) (2018)
Favourite Hair Salon, Marquee at Eastern Mangroves Promenade (2019)
Best Beauty Salon, Dubai and Abu Dhabi (2019)
